فتح قفل غرفتك باستخدام iPhone وApple Watch

Try these basic troubleshooting steps: update to the latest version of iOS or watchOS; confirm that you have Face ID, Touch ID, or a passcode set on your device; check that your Apple Account is signed into iCloud with two-factor authentication turned on; and check whether Apple's terms and conditions were accepted in your settings when logging into iCloud.

There are currently a select number of hotels that can support room key in Apple Wallet. Other properties will be adding support soon.

When your room key is added to Apple Wallet on your iPhone and Apple Watch, it is stored on your device, which means Apple does not see the spaces you access or when. Your data is private and secure.

Use the Find My app or iCloud.com to suspend, deactivate or reactivate your device in Apple Wallet.

Share your room key with trusted individuals only. For secure delivery, use Messages, with end-to-end encryption. You can also protect shared keys with a PIN code, which should be shared through a secondary channel.

If you lose your iPhone or Apple Watch, contact the front desk immediately. They can deactivate your room key. Additionally, use the Find My app or iCloud.com to mark your device as lost. This will deactivate all your cards and keys in Apple Wallet as soon as your device is connected. The keys you have shared with others will continue to function unless specifically revoked by the front desk or through your Apple Wallet.

No. When you share your room key in Apple Wallet, you are only sharing access to your room. No personal information, reservation details, or payment information is shared.

نعم. يمكنك مشاركة مفتاح غرفتك بأمان مع أفراد العائلة أو الأصدقاء المقيمين في غرفتك. ما عليك سوى فتح مفتاح غرفتك في Apple Wallet واختيار زر المشاركة.

You can share your room key with a limited number of people at a time. Check with your hotel for the exact limit.

No, the people you share your room key with do not need their own reservation. However, they must be authorised guests staying in your room, and the total number of guests must comply with your room's occupancy limits.

At this time, recipients must have an iPhone or Apple Watch in order to add a room key shared through Apple Wallet to their device.

لا، لا يمكن للمستلم إعادة مشاركة المفتاح الذي تمت إضافته إلى Apple Wallet من خلال مشاركة المفتاح. يمكن فقط للمرسل الأصلي بدء المشاركة.

نعم. سيتم تفعيل مفتاح غرفتك تلقائيا لكل غرفة قمت بحجزها.

In addition to your room, your room key can also be used to access the same hotel spaces where you would use a physical key, such as the lift, main entrance, night entrance, fitness centre and common areas. Room key access to other areas may differ by hotel location.

With Express Mode, you do not need to wake or unlock your iPhone or Apple Watch to use your room key in Apple Wallet. By default, Express Mode is turned on.

Power Reserve provides up to five hours of access after your iPhone battery needs to be charged. This feature is only available on iPhone XS, iPhone XS Max, and iPhone XR or newer.

You can use your room key on up to two iPhones and two Apple Watches. They all need to be signed into the same iCloud account and Apple Account.

You can add your room key to Apple Wallet and access hotel spaces with only your iPhone and Apple Watch. It is easy, convenient, and private.

A room key can be added to Apple Wallet after you book a reservation. After completing the online check-in, tap the Wallet icon to add your key. The room key will automatically activate once you check in and your room has been assigned. To use your room key, simply hold your iPhone or Apple Watch near the door lock.

An iPhone or Apple Watch running the latest version of iOS or watchOS, and an Apple Account signed into iCloud.

عند إضافة مفتاح الغرفة إلى Apple Wallet على جهاز iPhone الخاص بك، سيتم تلقائيًا إضافة مفتاح الغرفة إلى Apple Wallet على ساعة Apple Watch المقترنة. بمجرد إضافته، ما عليك سوى وضع ساعة Apple Watch بالقرب من القارئ.