
One Workspace for Every Shift
One workspace for every team member, on every shift, on whatever device is to hand.
أكثر من 70 مليون تجربة للضيوف في مئات الآلاف من الغرف.
Start every shift on one page.
Every shift starts on one page: arrivals, VIPs, departures, room readiness, open issues and the overnight handover.

Works on Any Device
The same workspace on desktop, tablet and phone, in any modern browser. Add it to the home screen; there is nothing to install.
Never Miss a Guest
Unread counts on the browser tab, a soft chime for each new message or request, and a bell for alerts that need you.
Find Anything Fast
Search for any guest from anywhere with one shortcut, and save the views your team uses most for yourself, a property or the brand.
Quick, Secure Sign-In
Staff sign in with a passkey, using Face ID or a fingerprint, with single sign-on and two-step checks where you need them.
فنادق حقيقية.
آراء حقيقية.
آراء حقيقية.
استمع إلى آراء فرق العمل في الفنادق التي تتعاون معنا يوميًا.
أتمتة المهام الروتينية
وحقق نتائج استثنائية
VIP at 15:00. Suite ready by 14:00.
Today's VIPs and room readiness on one page. The welcome's planned. Even the flowers know their cue.

Leak in 207 at 03:00. Morning team knows.
The overnight handover waits on the Today page. Nobody asks the guest to explain it twice.

Extra blanket, Room 312.
Ding. Delivered.

أخيرًا، أصبحت أنظمتكم تتواصل مع بعضها البعض.
لست بحاجة إلى المزيد من البرامج. بل تحتاج إلى عدد أقل من الأدوات التي تعمل معًا. يجمع موقع Alliants كل ما يتعلق بالإقامة في مكان واحد.




قم بتحسين تجربة ضيوفك الرقمية اليوم.
بفضل خبرتهم التي تمتد لعقود في مجال الضيافة، يعرف خبراؤنا المتمرسون كيفية إحداث التغيير في منشأتك.

أسئلة؟ إجابات.
إجابات مباشرة للعاملين في الفنادق الذين يرغبون في معرفة كيفية سير الأمور.
الأساسيات
What is the Staff App?
It is the workspace every hotel team member uses. It brings the day's briefing, guest search, conversations, requests and bookings into one app with shared navigation, alerts and shortcuts.
Who uses the Staff App?
Front office, concierge, guest services, operations and management teams. Each person sees only the modules, settings and properties their permissions allow.
Is it a separate product from the other Alliants modules?
No. It is the front end of alliants.ai. Each module, such as Messaging, Concierge, Contactless, Keys or Engage, appears in the same app when it is switched on for your brand.
لفريقك
What does a shift start with?
The Today briefing for the selected property: headline counts, an attention banner, arrivals and departures, VIP arrivals, an hour-by-hour timeline and room readiness. Open issues with service-level timers, the overnight handover and a morning report that refreshes through the day sit on the same page.
How do staff find a guest quickly?
With Cmd/Ctrl-K from any page, which shows recent guests and stay status in the results. Staff can also find a guest by booking confirmation number, and save filters and views for themselves, a property or the whole brand.
How will staff know a guest is waiting?
Unread conversation counts show on the browser tab, a short chime plays for each new message and service request, and a bell in the top bar collects alerts such as an overdue service order. New arrivals are also announced to screen readers.
Can staff work on several guests at once?
Yes. Staff minimise up to five open items, such as a booking, to a taskbar, and new requests dock beside the page they are on. Unsent replies and notes survive a refresh, and staff who cover several properties switch between them from one selector.
Is there an AI assistant, and who controls it?
Yes, if you choose to switch it on. The assistant is optional for each brand and needs its own permission, so you decide who can use it. Staff open it from any page with Cmd/Ctrl-J and can ask about today's briefing in plain words.
الإعداد والتكامل
Which devices does the Staff App work on?
Any modern browser on desktop, tablet or phone. Pages adapt to a phone screen, and staff can add the app to a phone or tablet home screen and open it full screen. There is nothing to install.
Which languages does it support?
Seven: English, German, French, Spanish, Simplified Chinese, Traditional Chinese, and Arabic, which switches the whole interface to a right-to-left layout. Date and time pickers follow each user's language and region.
What do we need to set up?
Very little. The Staff App is included with every alliants.ai brand. You choose whether staff sign in through your own identity provider, and optional features, such as multi-factor authentication and Academy, are set up for your brand during onboarding.
الأمن والبيانات
هل حصل موقع Alliants على شهادة في مجال أمن المعلومات؟
نعم. حصل موقع Alliants على شهادة ISO 27001. وتُعد الأمان جزءًا لا يتجزأ من المنصة، بدءًا من طريقة تسجيل دخول الموظفين وصولاً إلى كيفية تخزين بيانات الضيوف ومسحها.
أين يتم استضافة بياناتنا؟
على منصة Amazon Web Services، في نطاق إقليمي واحد لعلامتك التجارية: أوروبا، أو الولايات المتحدة، أو آسيا والمحيط الهادئ. وتتمتع كل علامة تجارية بقاعدة بيانات مخصصة لها، كما يتم تشفير البيانات أثناء نقلها.
كيف يقوم موظفونا بتسجيل الدخول؟
With your own single sign-on, so access follows the groups in your staff directory, or with passkeys using Face ID, a fingerprint or a device PIN, and passwords that meet your brand's rules. Multi-factor authentication can be required for your brand, and sessions end after a period of inactivity, with a warning first.
هل يمكننا التحكم في من يرى ماذا؟
Yes. Permissions are role-based and scoped per property, and navigation, search and every module entry are shown only to people who hold the matching permission.
What happens to unsent drafts on a shared front desk computer?
They stay in that browser tab only. Unsent drafts expire after 24 hours and are cleared at sign-out, and everything the app keeps in the tab is cleared when the tab closes.
البدء
How do we get the Staff App?
It is included with every alliants.ai brand. The modules each person sees depend on what is switched on for your brand and the permissions they hold. Talk to our team about how it is packaged for your properties.
كيف يمكننا أن نرى كيف يعمل؟
تواصل مع فريقنا. سنُريك الوحدة وهي تعمل في فندق مشابه لفندقك، وسنشرح لك كيف يمكن أن تتناسب مع منشآتك وأنظمتك.
هل لديك المزيد من الأسئلة؟
أم تريد فقط البدء؟
تحدث إلى شخص حقيقي. نحن خبراء في مجال الضيافة.
Alliants تطبيق الموظفين
يعمل بشكل أفضل مع
يستمد كل منتج من منتجات « Alliants » معلوماته من نفس ملف تعريف الضيف، لذا فإن كل منتج يزيد من فائدة المنتج الذي يليه.
Alliants المراسلة
كل ضيف، وكل لغة، في صندوق بريد وارد واحد مشترك.
Alliants Agents
Routing and escalation that run quietly in the background.
Alliants Insights
One clear view of how every hotel performs.
Alliants المنصة الأساسية
ملف تعريفي واحد موثوق به لكل ضيف، في جميع المنشآت.
معتمد وموثوق وآمن


